Question 1

What does UniWhale monitor?

Accepted Answer

UniWhale tracks heart rate, breathing rate, sleep patterns (longer than 1 hour), abdominal temperature, digestive movements, and more. Additional features include:

• Foreign Object Detection: Alerts for potential hazards.

• Spit-Up Monitoring: Helps track and respond to spit-up incidents.

• AI-Personalized Music (Available 2025 Q1): Tailored music for soothing and sleep.

• Comprehensive Sleep Quality: Includes REM, non-REM analysis, and overall sleep health insights.

• Nasal Health Monitoring: Tracks nasal breathing quality and potential congestion.

• Oral Health Monitoring (Available 2025 Q1): Focused on early detection of oral issues.

• Proactive Care (Available 2025 Q1): AI-driven insights to anticipate and address potential needs before they arise.

UniWhale delivers real-time alerts and actionable insights, enabling your baby’s promoting healthy growth every step of the way.

Question 2

Does UniWhale provide alerts?

Accepted Answer

Yes, UniWhale sends alerts for events like irregular breathing, fever, large diaper changes, and more.

You can receive these notifications in real time through the UniWhale app, which works over your home 2.4GHz Wi-Fi or mobile network.

Additionally, the Smart Station near your baby includes a built-in speaker to instantly sync and deliver alerts and notifications. To minimize disruptions, especially while your baby is sleeping, you can use the UniWhale app to enable Silent Mode, which mutes the Smart Station's alerts while keeping critical notifications (e.g., out-of-range heart rate or nasal congestion warnings) visible on your app. This ensures you stay informed without disturbing your baby's rest.

Question 3

What age group is UniWhale suitable for?

Accepted Answer

UniWhale is designed for children from newborns up to 7 years old. 
It adapts to your child's growth stages, providing personalized care features for every phase of development.

Question 4

What materials is UniWhale made of?

Accepted Answer

UniWhale is crafted with food-grade silicone, offering a soft and safe material that is as gentle as a pacifier on your baby’s skin.
Additionally, the wearable Care Band is designed to prevent loosening and ensure a snug fit. It is made from Baby Yarn® (Polyester) combined with Lycra®, the same elastic material used in diapers, providing both comfort and durability to meet your baby’s needs.

Question 5

How does UniWhale help with sleep?

Accepted Answer

UniWhale analyze sleep stages (REM and non-REM), detect sleep disturbances, and even play personalized lullabies to improve your baby’s sleep quality.

Question 6

How is UniWhale designed for comfort

Accepted Answer

UniWhale is lightweight and ergonomically designed to minimize skin contact, ensuring maximum comfort for your baby. The sensor is made with soft, food-grade silicone, similar to a pacifier, offering a gentle touch with a small contact area to reduce irritation. This design is highly skin-friendly and minimizes the risk of allergies or adverse reactions.
The sensor can be worn on a diaper or above the navel using the soft care band, made from Baby Yarn® and Lycra®, ensuring a secure and flexible fit.
If your baby experiences severe allergic reactions, discontinue use immediately and contact our customer service team for assistance. support@uni-whale.com

Question 7

Can I use UniWhale for older children?

Accepted Answer

While UniWhale is optimized for children aged 0–7 years, certain features like sleep monitoring and health trend analysis may still be beneficial for older children.

Question 8

Is UniWhale waterproof?

Accepted Answer

The UniWhale Sensor has an IPX4 waterproof rating, making it resistant to splashes and everyday baby activities.
For cleaning:
 • The Care Band (textile wearable) can be washed with water (please refer to packaging for detailed instructions).
 • The UniWhale Sensor can be cleaned with a damp cloth or rinsed under a gentle stream of water. However, avoid exposing the sensor's input area (the black recessed section) to high-pressure water or strong airflow to ensure its functionality.
 • The UniWhale Smart Station is not waterproof. Keep it away from water and out of your baby’s reach to prevent damage and ensure safety.

Question 9

What kind of network connection is required for UniWhale?

Accepted Answer

To fully enjoy most of UniWhale's features, the Smart Station must be connected to a nearby 2.4GHz Wi-Fi network. This can be provided by a dual-band (2.4GHz/5GHz) router in compatibility mode.

If your router is set to 5GHz only, please enable compatibility mode to broadcast a 2.4GHz signal.
Once connected, the Smart Station can sync with the UniWhale app and deliver real-time services such as alerts, notifications, and comprehensive baby care insights. This connection ensures seamless operation and maximizes the product's functionality.

Question 10

Can UniWhale connect to any Wi-Fi network?

Accepted Answer

UniWhale does not support public or open networks that require additional login credentials or authentication, such as those found in cafes, hotels, or shared spaces.

For optimal performance, please connect the Smart Station to a private 2.4GHz Wi-Fi network at home or another secure location. This ensures stable connectivity and allows you to fully utilize UniWhale’s features without interruptions.

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